FAQ

Here are some frequently asked questions about Mickie, her art, and her Etsy shops.

Ordering Questions:
Q: I am ready to buy, what are my options for placing an order?
A:  We currently sell our prints and handmade gifts through the beautiful Etsy crafting community.    You may pay by credit card or Paypal through Etsy’s secure site. And, we never share your information with anyone under any circumstances!  If you are outside the U.S. please email us with your full address to get the shipping costs and allow extra time for delivery. Contact dan@mickiemuellerart.com

Q. I own a online store or “brick and mortar” store, do you offer wholesale pricing?
A: We currently aren't set up for wholesale orders but we're working on options for a larger space for the workshop and storage of extra blanks in order to accommodate the needs of wholesale customers. Be sure to check back, once the wholesale option becomes available, we'll post information right here. Also, follow Mickie on Facebook and Twitter, we'll share any new announcements there as they become available. 

Q. What is a Limited Edition Print vs an Open Edition Print?
A. Limited edition prints are an edition of identical prints, numbered sequentially and hand signed and numbered, having a stated limit to the number in the edition. Mickie's limited editions are all 11x17 or 11x14 and limited to 300 prints.  Once the limit is reached, Limited Edition prints cannot be printed again in the same format. This maintains the exclusivity of the limited edition and the fixed number gives the edition it's rarity and appeal.  An open edition print is a print line that is not limited by the number that may be reproduced.  Mickie's open edition prints are 8 ½ x 11 and are of the same beautiful quality as her limited edition prints.  They fit nicely into a document frame for easy display.

Q.Where can I buy a piece of Mickie’s original artwork?
A.Mickie doesn't currently offer most of her originals for sale, but you can get limited edition prints and a growing variety of merchandise with her artwork. There are a few hand painted acrylic on canvas pieces available in the Mickie Mueller Studio Etsy shop, this special line is called  Tribal Magick Series.

Q. Can I commission Mickie to do an original for me?
A. Due to Mickie’s schedule of publishing deadlines she works full time writing and illustrating for her publisher and running her online shop, she does not have any extra time to take commissions at this time.   

Q. How long until I get my order?
A. Once you've ordered via credit card or Paypal, most items have a 2-3 day lead time, but be sure to check the Etsy listing as a few items may take a bit longer.  That being said, we do endeavor to get your orders out as quickly as possible.   We ship Priority mail, and you will receive notification and a tracking number as soon as your package leaves the studio.  

Q. Can I get a custom item from Mickie's Etsy shop?
A. We love custom orders!  You can choose any of Mickie's art from her galleries or decks and we will happily put them on any item in our shop, garden flags, coffee mugs, wall sconces, oval wall hangings, compact mirrors, crystal or mother of pearl jewelry and more.  Be sure to check out our "Make a Special Request" section, we can even add text to most items at no additional charge.

Q. Do you ship to Canada or Overseas?
A. Yes, we do ship internationally to most countries.  We ship all Canadian orders and International orders via the USPS Global Priority Mail.  duties, taxes, and customs fees are your responsibility and will be charged to you by the post office upon delivery.  Obviously, you'll need to allow for more time in transit for international and Canadian deliveries, as we have no control over how long your customs office will hold the package for inspection.

Q. Will my print or gift look just like what I see on your website?
A. The images on the website don’t do the prints justice!  The art on the website is low res and designed for web use, not for quality printing, you will also notice a watermark on the web prints designed to protect Mickie's images from illegal use, which will not appear on your print. These prints are beautiful color, very high quality high resolution images.  The gifts in our Etsy shop and made right in our studio workshop by Dan and Mickie with love and magic, carefully hand packaged and shipped off to you!

Art Usage Questions

We have received lots of questions about how people can use Mickie’s art.  If after you look over the following you are still unsure, please feel free to contact us at: dan@mickiemuellerart.com or mickiemueller@yahoo.com

Q.  Can I use Mickie’s art for on-line graphics, e-cards, sharing on Facebook, Pinterest, my blog or not-for-profit website etc.
A. Yes, as long as you give credit such as "Art by Mickie Mueller" you may use Mickie’s art on your website, or to share on social media, graphics and tags, website about fairies or blog about a Goddess, etc.  as long as you are not making any profit from the usage.   If you wish to use Mickie’s art for non commercial online use, it must have a notice (Art by Mickie Mueller) and link provide back to us here at www.mickiemuellerart.com so people know where to find Mickie if they like her work.  Please assist us in protecting Mickie’s (and other artist’s ) hard work by respecting all copyrights and following the usage policy guidelines.  Also, please drop us an email, we love to see what your web usage looks like!  

Q. Can I print Mickie’s art from an internet source and create a product using that image?
A. No.  You may not use Mickie's art on any product that is for sale in any way, unless you have a signed contract with her, with an agreed upon royalty rate.  Mickie and her staff at The Mickie Mueller Studio reserve the right to deny any licensing requests at their sole discretion.  If you wish to discuss a licensing contract with us, please feel free to e-mail us at: dan@mickiemuellerart.com with the details of your project.

Q.If I buy a print or other item can I use it in my own product or reproduce it?
A. Sorry, but no. All of Mickie's images or items using Mickie’s images are sold in a specific form. Modifying and reselling them in another form is not legal. The term for this is "derivative works right" or "modification right". Only the artist has the right to modify the creation. This no-modification also applies to the purchase of an original work; the artist still retains full ownership over reproduction, etc. An item may legally be resold if in its original, non-modified form. This law protects the artist's ability to present his/her art as they intend, commercially or non-commercially.
Just a few real-life examples:  Art can’t be scanned and made into book of shadows pages, prints can't be stuck to the cover of a journal; tarot cards or post cards can’t be glued to jewelry boxes, stickers can't be used to create your own line of custom Mickie Mueller buttons, etc. (thanks to ebay such examples could go on for pages). The above examples are against modification right and are not legal to produce, and especially, sell. Prints can only be resold as prints, tarot cards as tarot cards, post cards as postcards, and so on, you get the idea. Each item may be sold as they were originally intended.

Q.My company is interested in licensing Mickie’s art for  products that we reproduce.
A.We may be interested in some licensing, please feel free to contact dan@mickiemuellerart.com with your proposal so that we may discuss further plans for licensing with your company.

Q. I saw Mickie's art being used and I'm not sure it's approved by her, what should I do? 
A. If you feel you've seen Mickie's art being misused, please let us know by e-mailing us at: dan@mickiemuellerart.com, preferably with a link to the alleged infringement.  We often are alerted to illegal products being offered on eBay, improper usage of Mickie's images on the web and more.  We appreciate everyone who takes the time to let us know about this so we can handle it appropriately.  
The staff at The Mickie Mueller Studio is dedicated to stopping copyright infringement wherever we find it, whether Mickie’s art or one of her fellow artists.

Q. Can I use Mickie’s images or information about Mickie for a school project?
A. Yes, Mickie's images can be used for school projects as long as credit is present showing Mickie Mueller as the original artist and it is noted that any images used are copyrighted by Mickie Mueller.  Unfortunately,  she doesn't often have time for personal interviews, but we have included a detailed biography on the About the Artist page.  Also, there are several interviews and articles available on the internet you can use for reference, just Google Mickie Mueller.    Feel free to use whatever information is there for your project! 

Q. One of Mickie's pieces is perfect for my business logo, may I purchase rights to use it?
A. Yes we charge a one time fee of $50 for the use of  Mickie's art as a logo.  This right is non-exclusive, and you should be aware that others may purchase that same image for use as their logo.  This fee use includes your use on letterheads, web site, print ads, business cards, but does not include creation of merchandise using the art. Mickie is not taking commissions, so you must choose from existing images in her galleries.If you're interested in discussing rights to use art for a logo, e-mail us at: dan@mickiemuellerart.com

Q: My band wants to use one of Mickie’s pieces for our CD or Cassette cover, may we purchase the right to do this?
A: Yes, Mickie spent years creating art for bands, loves music, and supports unsigned bands.  We charge a one time fee of $75 for the use of Mickie's art for a unsigned bands CD or Cassette cover art. This right is non-exclusive.  Contact us for more info on the contract, high res image, and usage. Be aware CD or cassette cover usage does not include using the art on a product for sale like t-shirts, buttons etc.  That falls under licensing and would need to be negotiated separately.  Also, the grant of usage for a CD or Cassette cover is non-exclusive, and you should be aware that others may purchase that same image for use as their CD or cassette in the future.  At this time, Mickie is not taking on commissions, so you must choose from existing images in her galleries. If you're ready to discuss your CD or Cassette cover , e-mail us at: mickiemueller@yahoo.com

Q: We run a convention/fair/festival.  Will you be our guest?
A: I am sometimes available to travel to cons, fairs or festivals to do appearances, but I do have limited days open per year, so interested parties should book early.  I require my travel expenses to be covered by stores or events that are more than 150 miles from my residence.  I will only book engagements with reputable store owners or festival organizers, not through outside agents.  All details must be in writing and signed at least 30 days before the event.
In the past I have presented workshops and lectures on the following topics:  Magical Body Art, Reiki healing, Pagan Chants, Family Wheel of the Year Altar, Creating and Using a Healing Altar, Creating Magical Artwork, The Art of the Well Worn Path and The Hidden Path, Exploring Celtic Totem Animals, Celtic Tree Calendar.



1 comment:

I love to read your feedback, please leave a note on my old wooden art table!